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Request a service
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Select an option to request a service or report a problem. More options are available when you click 'Next'.
 Request typesInstructions
Animals Report animal related issues, update your dog details or order a replacement dog tag.
Development and building Report issues related to building and construction activities.
Financial Lodge requests related to payments (e.g. transfer of funds and refunds).
General Provide feedback, unlock your account, recover your user name, appeal an infringement or request a voluntary instalment plan. Note: For parking-related infringements, see Parking.
Laws and enforcement Report any issues relating to unlawful or regulated activities.
Parking Request a parking fine review or report vehicle related issues including illegal parking.
Parks Lodge any requests relating to Fitness Trainers in Parks.
Plumbing and drainage Lodge requests relating to plumbing, drainage or sewerage issues.
Public health and environment Report issues relating to general public health and environment.
Rates and billing Request a copy of your rates/water notice.
Signs Lodge maintenance requests relating to signs.
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Accessibility

This software is inaccessible to assistive technologies. We are working with the vendor to deliver improvements in future releases.

If you require assistance accessing or interpreting any of these pages or forms please contact us on 1300 GOLDCOAST (1300 465 326).